FAQ for the "Chat bots" service
Good day, dear GetViewers.PRO users!
In this article, we will tell you about the principles of the "Chat bots" service, which we have recently added.
The service is sold immediately with a tariff package, its price is the same as the tariff itself (the price will automatically double if you turn on the checkbox). At the moment we sell chat only for "Hourly" and "Daily" tariffs with the number of viewers starting from 25. Other tariffs may be added later. Change: from September 1, 2019, it became possible to purchase at monthly and weekly rates. To buy, you need to tick the "Write to chat" box when purchasing. Then the tariff will be bought with chat bots.
This service simulates the activity of viewers in the broadcast chat. Bots write messages either with the context of your game, or without a specific topic. The message bases are replenished daily based on the popularity of the category of games of the clients of our service.
When making a tariff, remember that if you have a follow mod configured for the chat, only bots subscribed to your channel will be able to write to the chat. If follow mod is disabled in the chat, then followers subscribed to the channel (if they bought them) will write in priority.
In addition to ordinary messages, bots monitor the activity of real users and, if there are several messages of the same emotional color (be it laughter, surprise, etc.), they can pick up a "wave". The speed of sending messages depends on the number of real viewers and on the number of bots with a chat service (bots without a chat are not counted).
Also, keep in mind that the minimum number of bots to start a chat should be 25. If you specify a number less than 25, then chat bots will not connect to you (even if the tariff is more than 25).
Bots only work on LIVE broadcasts. They will not communicate on "stream replay".
At the moment, if you have the function "They can write only with confirmed mail", the work of bots may be incorrect, so we advise you to disable this function. The location of this function is dashboard / settings / moderation
Bots can be turned on or off at any time, this happens when you click on the chat bots icon on the tariff (tick is on, empty - off).
See you soon, always your GetViewers.PRO team