Terms of use

This user agreement (hereinafter referred to as the "Agreement") is an official proposal of the Contractor to conclude with any individual, hereinafter referred to as the "User", an Agreement for the provision of paid services under the conditions specified in the text of the Agreement. Acceptance (acceptance) of this Agreement is carried out by the User placing an order in the service. If the User places an order in the service, he accepts and agrees with the terms and conditions of the Agreement.

Acceptance (acceptance) of the Agreement means familiarization and full, unconditional and unconditional consent of the User with the conditions and requirements specified in the Agreement. From the moment of acceptance (acceptance) of the Agreement, the Agreement for the provision of information services between the Contractor and the User is recognized as concluded and agreed between them, and its terms are subject to mandatory execution by the Parties.

1. Terms and definitions used in the Agreement

1.1. Service - a website owned by the Contractor located at https://getviewers.pro.

1.2. Contractor - a service represented by the site owner.

1.3. The content of the site is all objects placed on the site, including design elements, text, graphics, illustrations, videos, scripts, programs, music, sounds and other objects and their collections. The Site Owner is the owner of the exclusive rights to use the site, including all site content.

1.4. User - an individual who independently uses (used) the functions and services provided by the https://getviewers.pro service.

1.5. Profile / account (Profile) - the User's personal page on the site, accessible only to him.

1.6. Account information - a unique username (login) and password for entering the site, specified by the User when registering on the site.1.7. Заказ – заявка Пользователя на выполнение функций сервиса, определенных в тексте настоящего Соглашения.

1.8. Services of the Site - sections of the site that allow satisfying the User's need for certain information by filling out the registration form and confirming this by pressing the buttons "Send", "Subscribe", "Order", etc.

1.9. A payment aggregator is a service that collects all online funds received on the account of the Contractor and their further transfer to the accounts of the company - the customer.

1.10. Stream - live broadcast (or replay). The thread that the User launches to execute Orders on the Service.

2. Subject of the agreement

2.1. The Contractor provides the User with services for providing access to the services of the site, while a prerequisite for the provision of services by the Contractor in accordance with this Agreement is the acceptance, observance by the User and application of the requirements and provisions specified in this Agreement to the relations of the Parties.

2.2. The user accepts this agreement, acting freely, of his own free will and in his interest, as well as confirming his legal capacity. The user gives his consent to the Service to process his personal data.

2.3. The Contractor reserves the right to change the terms of this Agreement and all its integral parts without agreement with the User, notifying the latter by posting on the Site a new version of the Agreement or any of its integral parts that have undergone changes. Taking into account that the newsletter may be recognized by the Parties as spam, the User undertakes to familiarize himself with the content of the Agreement posted on the Site at least once a month in order to timely familiarize himself with its changes. The new version of the Agreement and / or any of its integral parts comes into force from the moment of publication on the Site, unless another date for the entry into force of the changes is determined by the Contractor when they are published. The current version of the Agreement and all annexes to it is always on the Site in the public domain at: https://getviewers.pro/agreement

3. Rights and obligations of the Contractor

The Contractor undertakes:

3.1 Do not disclose the User's Account Information to third parties.

3.2 Provide round-the-clock availability of the site, except for the time of preventive maintenance. The contractor has the right:

1. In case of violation by the User of the terms of the Agreement, send the User a warning containing a list of violations. In the event that the User does not eliminate the violations within one day from the moment the notification was sent to him or repeatedly violates the specified conditions or other conditions, the Contractor has the right to unilaterally refuse to execute the Agreement, block Users' access to the User Profile and cancel the User Profile.

2. Dispose of statistical information related to the operation of the Site, as well as information of Users to ensure targeted display of advertising information to various audiences of Users of the Site.

3. Send the User information about the development of the Site and its services by sending letters to the User's contact mail; conducting surveys about the quality of the Site, providing and requesting other information, as well as advertising their own activities and services.

3.3 In case of refusal of the User from messages - add him to the individual list and reduce the number of messages, which is set by the Contractor himself (no more than 3 per day).

3.4 Carry out the processing of personal data in accordance with the provisions of Article 12 of the Federal Law of 27.07.2006 N 152-FZ "On Personal Data".

3.5 Provide the full number of declared viewers according to the Tariff (the maximum values ​​of non-compliance can be up to 10% in losses; if the value is higher, the Contractor is obliged to correct the problem or reimburse the time spent).

3.6 Provide the full duration of the Tariff (all tariffs can be found at the link - https://getviewers.pro/). After activation of the Tariff, the time counter will turn on and end in the allotted time, regardless of the use of the Tariff.

4. User's rights and obligations

The user undertakes:

4.1 Fully familiarize yourself with the terms of this Agreement before registering on the site or filling out any form.

4.1.1 When registering a User through the "Twitch" service, he automatically signs an agreement. If you do not agree with the agreement, refer to clause 4.11 or 4.13 of the Agreement

4.2 Comply with all terms of this Agreement.

4.3 Do not transfer information about other Users received through the site to third parties.

4.4 Do not transfer your Account information to third parties.

4.5 Do not use software and do not take actions aimed at disrupting the normal functioning of the site and its services or personal pages of Users, nor download, store, publish, distribute or provide access or otherwise use viruses, Trojans and other malicious programs ; do not use automated scripts (programs) to collect information on the site and (or) interact with the site and its services without the special permission of the Site Owner.

4.6 Do not try to gain access to the login and password of another User, including, but not limited to, deception, hacking of the Profiles of other Users, etc.

The user is prohibited from:

4.7 Carry out illegal collection and processing of personal data of other Users.

4.8 To access any services in a different way, except through the interface provided by the Site Owner, unless such actions have been expressly authorized by the User in accordance with a separate agreement with the Site Owner.

4.9 Post any information that, in the opinion of the Site Owner, is undesirable, infringes on the interests of Users or for other reasons is undesirable for posting on the site.

4.10 Insult the Service or the Contractor, conduct a dialogue in a rude tone in the Support of the Service or on any specified Contacts.

4.10.1 The Contractor has the right to block the user on the site or in any service where the dialogue took place.

4.11 In any way try to harm the service and all its services. The Service names the status of harm on its own, after looking at and calculating the harm caused.

4.12 Use Tariffs and other Services of the Service in order to impersonate another person.

4.13 Violate the community rules of the platform used, in the case of the Service - Twitch.tv (the list of current rules can be found at the link https://www.twitch.tv/creatorcamp/ru-ru/learn-the-basics/community-guidelines/).

4.13.1. Use your stream for the benefit of using the Twitch platform (trying to obtain Affiliate or Affiliate status, using software to get money through advertising and other prohibited activities on the platform). Any Tariff activated for such a stream will be immediately closed and the url of the channel will be added to the black list.

4.13.2 The following categories are prohibited to launch streams: empty Stream, Stream with picture and without sound, Streams with only radio or music, Streams with GIf recordings with or without sound, Stream with imitation of a live stream, Streams with running videos imitating a live stream , Streams with Movies / TV series / cartoons (any stream for watching movies, anime, etc.) lasting more than 2 hours a day, streams 24/7, and other options).

The user has the right to:

4.14 Access the site around the clock, except for the time of maintenance.

4.15 Contact the support service to block your Profile.

4.16 At any time, change the URL link to any other channel, even if it is not its property.

4.17 The user agrees that by accessing the site and using its content, he: 4.17.1 Expresses its unconditional acceptance of all the terms of this Agreement and undertakes to abide by them or stop using the site.

4.17.2 In order to implement this Agreement, Users give the Site Owner permission to use, store, process, and distribute personal data in the way and to the extent that it is necessary to fulfill the terms of this Agreement. The user agrees to the transfer of personal and other data to third parties, including for the purposes of their processing, to ensure the functioning of the site, the implementation of partnership and other programs, provided that with respect to the transmitted data, a mode similar to the mode existing on the site is ensured, including, including, but not limited to the transfer of personal data to persons who have entered into contracts with them, as well as to third parties in cases where such transfer is necessary for the User to use a certain service or to fulfill a certain agreement or contract with the User.

4.17.3 The user accepts the fact that the number of viewers can be reduced to 10% inclusive; with a loss of more than 10%, the Contractor undertakes to correct this problem or compensate for it.

4.18 The user can inform the Contractor to any of his contacts (the list of current contacts is always located at the link https://getviewers.pro/contacts) and refuse to send letters to your mail.

5. Responsibility of the Parties

5.1 In case of non-fulfillment or improper fulfillment of obligations, the Parties shall be liable under the current legislation of the Russian Federation.

5.2 If the User does not pay for the Services, the Contractor has the right to suspend the provision of the Services to the User and restrict the User's access to the site.

5.3 The user of the service does not have the right to forcibly, through threats, blackmail or extortion, demand to make a transfer or refund of funds that were spent on the functions of the service.

5.4 Funds deposited on the site can only be spent on the purchase of services on the site

5.5 By replenishing the balance on the site, you deposit money to improve the operation of the Service and its content. Replenishment by any means is considered a voluntary donation. The withdrawal of funds from the balance is not provided on the Service.

5.6 The Parties are released from liability for violation of the terms of this Agreement, if such violation is caused by force majeure circumstances (circumstances of a technical failure) The parties agreed that such actions, in particular, are actions of state authorities, local government, fire, flood, earthquake, other acts of God, lack of electricity and / or computer network failures, strikes, civil unrest, riots, unplanned changes in algorithms by the administration of social networks. In the event of force majeure circumstances, the established deadlines for fulfilling the obligations specified in the Agreement are postponed for the period during which the circumstances arise.

5.7 The user of the service is obliged to familiarize himself with the "FAQ" section before placing an order, at the address - https://getviewers.pro/faqs

5.8 Any violation of the rules of the Service entails blocking the account and the impossibility of launching the Tariffs.

6. Dispute Resolution

6.1 The parties have established a pretentious pre-trial procedure for resolving differences and disputes. The term for responding to the submitted claim is 30 (thirty) working days from the date of its receipt by the Party.

6.2 Only technical support, the service operator has the right to make an exceptionally correct solution to the dispute. The Contractor or his representative, the technical support operator has the right to refuse to resolve the problem or user complaint if there are violations behind him.

6.3 The Contractor has the right to refuse to provide the Services to the User without giving a reason.

7. BALANCE AND PURCHASE OF RATES

7.1 Payment is credited to the balance depending on the payment aggregator. This usually takes from 5 minutes to a day.

7.2 The user receives the tariff immediately after purchasing it (pressing the "buy" or "buy for cashback" buttons).

7.3 If the User has not visited the Service for 4 calendar months, then the Contractor undertakes to transfer all funds on the balance to the Service "Channel Views".

7.4 If the User has not used the Services of the Service for 4 calendar months, the Contractor shall reduce the validity period of his tariff by half of its original value.

8. VALIDITY OF THE USER AGREEMENT

8.1 This Agreement enters into force from the moment it is posted on the site.

8.2 This Agreement is posted for an indefinite period and loses its force if it is canceled by the Contractor.

8.3 In the event that changes are made to the Agreement, such changes come into force from the moment the new version of the Agreement is published on the website, unless another date for the changes to come into force is additionally determined when they are published. The Contractor has the right to unilaterally amend the text of the Agreement.

8.4 The User undertakes to independently monitor changes in the provisions of this Agreement and be responsible for the consequences associated with non-compliance with this obligation.

8.5 If the User disagrees with the relevant changes, the User is obliged to stop using the site and refuse the Contractor's Services. Otherwise, the continued use of the Site by the User means that the User agrees with the terms of the Agreement in the new edition.